What Great Leaders Can Learn from Great Photographers–Hal Gregersen

Hal Gregersen, Executive Director of the MIT Leadership Center

Executive Director of the MIT Leadership Center, Hal Gregersen

From Harvard Business Review 

Almost everyone on this planet is a worker in some way, but only a minority deserve to be called craftspeople. This is especially true of leaders. We don’t often think of leaders as artisans, but like good craftspeople, good leaders go about their work thoughtfully and purposefully.

These good leaders want every piece they produce to be the best it can be, and to bear their stamp. Some even go a step further. They reflect on their craft and articulate what they do that is special or distinctive. Doing this delivers the great benefit of making it, to at least some extent, teachable. They like to develop the skill in others.

Read More »

When was the last time you asked, “Why are we doing it this way?” — Hal Gregersen

Hal Gregersen, Executive Director of the MIT Leadership Center

Hal Gregersen, Executive Director of the MIT Leadership Center

From Harvard Business Review

During a time when many retailers are struggling, business is booming at Target. But it wasn’t too long ago that the discount retailer’s future didn’t glow so bright. When CEO Brian Cornell took the reins two years ago, he inherited a company that had been struggling for years, taking far too few risks, and sticking too close to the core.

Since then the world has fallen in love with a far edgier Target, which has expanded its offerings through collaborations with such power brands as Lilly Pulitzer, Toms, Neiman Marcus, and SoulCycle, and updated product lines that break the status quo, like its latest gender-neutral kids home brand Pillowfort. But Cornell didn’t start right out of the gate making any big changes like these. Instead, he took time to carefully contemplate his approach, listen to his team, and ask questions.

At the MIT Leadership Center, I recently spoke with another leader, Guy Wollaert, chief exploration officer at Loggia Strategy & Design, about similar experiences he encountered at another highly visible brand, Coca-Cola. During his 20-plus year tenure with the global beverage brand, most recently serving as its chief technical and innovation officer, Wollaert made it a point to seek — and surround himself with — new ideas and people who challenged him to reflect and question first, then act later.

Read More »

The Power of Leaders Who Focus on Solving Problems – Deborah Ancona and Hal Gregersen

From Harvard Business Review

Hal Gregersen, Executive Director of the MIT Leadership Center

Hal Gregersen, Executive Director of the MIT Leadership Center

MIT Sloan Prof. Deborah Ancona

In front of a packed room of MIT students and alumni, Vivienne Ming is holding forth in a style all her own. “Embrace cyborgs,” she calls out, as she clicks to a slide that raises eyebrows even in this tech-smitten crowd. “Really. Fifteen to 25 years from now, cognitive neuroprosthetics will fundamentally change the definition of what it means to be human.”

She’s referring to the work that interests her most these days, as cofounder of machine learning company Socos and a visiting scholar at UC Berkeley’s Center for Theoretical Neuroscience. (“So — can I literally jam things in your brain and make you smarter? If you’re curious, the answer is unambiguously yes.”) But the talk has covered a lot more than this, as Ming has touched on many initiatives and startups she’s been involved with, all solving problems at the intersection of advanced technology, learning, and labor economics.

She’s an entrepreneur, a CEO, and a teacher — all leadership roles — but when we ask her about her leadership style, she demurs. “What I’ve learned about myself as a leader, as an executive, is — I’ll be blunt — I’m a pretty mediocre manager. I try to do the right things, but I’m much more focused on problems than I am on people, and that’s not always that healthy.” While she’s utterly confident in herself, she just doesn’t identify as top management. She’s happier to think of herself as a data scientist, a computer geek. She loves talking about hacks she’s pulled off — like the alterations she made to her diabetic son’s medical devices, so she could merge all their data to produce a predictive model. Now, she gets an alert an hour in advance if a spike or drop is coming in his blood glucose level. This is an unprecedented, and highly valuable, thing. “Turns out, it broke several federal laws,” she laughs.

Ming is a tech optimist, believing that all kinds of previously intractable problems will be able to be solved as the tool kit for addressing them is developed. And she’s decided her best way of contributing to that progress is to keep honing her individual-contributor skills. “For a long time, I tried to be the whole package. I put a lot of energy into making certain that I was shepherding everyone along, doing all the right things for my teams. Then I realized: You know what? If I can get some people that are really good at the things that I’m not, then I can focus on my strengths. And my strengths are in creative problem solving — all the way down to writing the code myself.” Read More »

Here’s why networking isn’t just about landing your dream job — Hal Gregersen

Hal Gregersen, Executive Director of the MIT Leadership Center

Hal Gregersen, Executive Director of the MIT Leadership Center

From Fortune

At a dinner party a few years ago, Salesforce CRM 2.16% Founder Marc Benioff and Dropbox co-founder Drew Houston got to talking. Their conversation led to a new idea, and that idea led to Salesforce’s Chatter, an enterprise social network, Benioff recalled during an interview I had with him two years ago (for an upcoming book about what causes senior leaders, especially CEOs, to ask the right questions before someone else does it for them).

Their conversation led to a new idea, and that idea led to Salesforce’s Chatter, an enterprise social network. Chatter was not just a result of a chance encounter. At the age of 50, Benioff regularly invites 20- and 30-something year-old entrepreneurs to his house for dinner. It’s in this pursuit of perspectives different than his own that he is able to constantly bring new services and ideas to market. Benioff, who is known to buy smaller firms for people (not products), once told me, “I don’t have all the ideas. That isn’t my job. My job is to build a culture of innovation.”

Our research shows that innovators like Benioff have mastered the art of networking ideas. By purposefully growing their networks to include people from diverse industries and backgrounds, they are quicker to act on observations that spur innovation.

Read More »

MBAs can front a revolution in collaborative leadership – Deborah Ancona and Hal Gregersen

MIT Sloan Prof. Deborah Ancona

Hal Gregersen, Executive Director of the MIT Leadership Center

Hal Gregersen, Executive Director of the MIT Leadership Center

From The Financial Times

There seems to be growing unease with the value we place on leadership. Susan Cain, author of Quiet, a best-selling book about the power of introverts, offers an example in a New York Times piece “Not Leadership Material? Good”. In it, she is specifically focusing on how college admissions favour applicants with leadership credentials.

She worries that too many slots are being offered to high-school seniors who are status and power-seekers. She bristles at the implication that students do not deserve merit scholarships or places at elite schools if they do great work as team players or solo artists.

Ms Cain deplores the fact that people who fall into the latter categories feel pressured to pretend they were born to run things. “If college admissions offices show us whom and what we value,” Cain says, “then we seem to think that the ideal society is composed of Type As.”

Good points, but let us not fall too far into the trap of saying that some people are leadership “types” and others are not. The really damaging thing for a society is to signal to people that “leaders” are different from those who are contributors and team members — rather than the same people at different moments and in different modes.

To understand the point, consider this example. A couple of years ago, a large, diverse group of people on MIT’s campus rallied round a project they all agreed deserved their best efforts: creating a memorial sculpture to honour the life of Sean Collier, a campus police officer who was murdered by terrorists in 2013.

Who led this project?

It is impossible to name one person. Professor J Meejin Yoon, head of MIT’s architecture department, designed the sculpture knowing that to make its massive interlocking granite pieces stand would require a technical feat of engineering.

As Prof Yoon commented, “developing and constructing the memorial requires a coming-together of like-minded, like-spirited people from many different disciplines to create something singular in the world”. She called it a “very MIT project”.

Throughout 2015, different contributors led efforts at key moments when their expertise was most relevant to making progress. Just as readily, they stepped aside when some new aspect of the project came to the fore. Combining those minds and hands did not bog the project down: an effort that should have taken three years was accomplished in one. Read More »