It seems a distant memory now. In December 2013 – light years ago in technology time – the retail giant Target disclosed a massive software security breach of its point of sale systems. The bad guys fled the virtual premises with the credit card information of 40 million customers. This astounding number would later rise to 70 million customers.
Target’s embarrassment, its loss of market share, its brand erosion, and its legal costs to settle claims collectively should have served as a nerve-jangling wakeup call for retailers large and small nationwide.
It would be hopeful to believe that retailers learned from Target’s data breach, but in fact the opposite has happened. In 2016, retail software security breaches were up 40 percent over the prior year and in 2017 the following familiar brand names suffered breaches – Sonic, Whole Foods Market, Arby’s, Saks Fifth Avenue, Chipotle, Brooks Brothers, Kmart, and Verizon. Retail software security is getting worse, not better, and the dismal trend seems likely to continue in the near term. Why? Read More