MIT Sloan Experts Podcast: Uber, Lyft and Racial Bias

MIT Sloan Professor Christopher Knittel

We hope you enjoy the latest installment of the MIT Sloan Experts Podcast series!

The third in our series of MIT Sloan Experts podcasts features Chris Knittel, professor of applied economics at MIT Sloan, talking about his latest research on racial bias in the ride-sharing industry.

Knittel’s research focuses on how Uber and Lyft are failing black passengers and what to do about it. Listen to this brief podcast and find out how Knittel came to his conclusions, what his findings say about drivers who cancel on customers with names that generally indicate they are a person of color, and what takeaways Uber and Lyft can garner from these findings to improve.