What’s the business case for diversity in the workplace? It’s less about what diversity adds, and more about what homogeneity takes away.
Many people share a sense of moral responsibility to advocate for diversity in organizations, but what is the functional value of diversity in the workplace? Over half a century of research has provided few straightforward or consistent answers. Some studies have shown diverse teams—that is, teams comprised of people of different races, genders, and backgrounds—promote creativity, foster critical thinking, and tend to make better, more thoughtful decisions because they consider a wider range of perspectives. Other studies indicate diverse teams fuel interpersonal conflicts, reduce cohesion, and slow the pace of learning.

