We hope you enjoy the latest installment of the MIT Sloan Expert Series
See the conversation recorded Feb. 15, 2017 with Chris Knittel, professor of applied economics at MIT Sloan, who talks about his latest research on racial bias in the sharing economy—how Uber and Lyft are failing black passengers and what to do about it.
Eva Millona, the Executive Director of the Massachusetts Immigrant and Refugee Advocacy Coalition (MIRA) also appears on the program to discuss ways Uber and Lyft can work on mitigating discrimination.
From hailing taxis that won’t stop for them to being forced to ride at the back of buses, African-Americans have long endured discrimination within the transportation industry.
Many have hoped the emergence of a technology-driven “new economy,” providing greater information and transparency and buoyed by an avowed idealism, would help us break from our history of systemic discrimination against minorities.
Unfortunately, our research shows that the new economy has brought along some old baggage, suggesting that it takes more than just new technologies to transform attitudes and behavior.
Our new paper, “Racial and Gender Discrimination in Transportation Network Companies,” found patterns of discrimination in how some drivers using ride-hailing platforms, such as Uber and Lyft, treat African-American passengers and women. Our results are based on extensive field studies in Seattle and Boston, both considered liberal-minded cities, and provide stark evidence of discrimination.