Why Bill Belichick cast down his tablet – John Carrier

MIT Sloan Sr. Lecturer John Carrier

MIT Sloan Sr. Lecturer John Carrier

From The Conversation

As the New England Patriots’ 10th appearance in a Super Bowl approaches, sports fans are eager to see the legendary pairing of quarterback Tom Brady and head coach Bill Belichick take on the Atlanta Falcons. Whatever the Patriots accomplish, though, won’t be thanks to all that fancy new technology assisting the Falcons and other NFL teams.

Since early October, Belichick has been limiting his use of his NFL-issued Microsoft Surface tablet and its related technological systems. On Oct. 2, Belichick was caught on national television tossing his tablet in frustration. The move came after his defense failed to prevent a Buffalo Bills touchdown pass. But what really sparked his ire was something much more common.

Who among us hasn’t, at some point, been so frustrated with a computer or other piece of technology that we contemplated throwing it out a window? The real driver in these situations, though, is far more complex than we might expect: A cascade of system failures comes to a head in a crucial moment.

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